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    • Cancelation and Refund Policy

    If we want to get you to trust us, we must earn it. One of the ways we prove that your assignment is safe with us is that we offer an alternative for a full refund if you find our services unsatisfactory. Although this rarely happens because we give our clients the best, we address it to get you comfortable with our services. So if you assign us to work, rest assured that you will get exactly as ordered. If you experience dissatisfaction with our services, there are procedures to offer a full refund within a certain period. Nevertheless, there are regulations to ensure this freedom is not taken for granted. The following are circumstances that guarantee a refund.

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    Order Cancellation by Client/ Partial or No Delivery Done

    The following circumstances are triggered under the following situations:

    1. There was no expert assigned to take your assignment

      2. In such cases, we take the blame because our work ensures everyone is served and on time. Your assignment is our major concern, and attending to it on time would mean that you could get it delayed at some point. If we encounter this scenario normally, we inform you immediately instead of keeping you waiting. Nevertheless, this seldom happens because we have a substantially reliable number of qualified electrical engineering assignment writers.

    2. A client cancels a request when already on the expert’s table

      3. This case has a 50/50 chance of reimbursement because the assignment is already underway. Understand that immediately after a request is made, an expert commences work on it. So the chances of you cancelling a request when it’s almost due are high. To compensate for the time lost on the assignment by the expert, you could get a reimbursement of 50%, depending on the agreement. Therefore, scrutinize your program well before sending a request to ensure you are sure that you need the help.

    3. Late delivery by the expert assigned

      4. This blame falls on us because we are supposed to send your assignment within the agreed time limit. If this does not happen, we will give a refund depending on the agreement between the parties involved. Nevertheless, this rarely happens because we are strict with time.

    4. The assignment was not done

      5. If your assignment was not touched, you would get a full refund, followed by our sincere apologies. Such instances occur when you submit an assignment multiple times or if we experience a technical error, though on rare occasions.

    5. The assignment is partially done, but the client cancels the request anyways

      6. If you request, your order should be completed within the agreed time. So if you cancel it when it’s almost due or at any time, the chances of you getting a refund are minimal. Nevertheless, negotiations are allowed, giving you a chance for a cashback.

    Nevertheless, some circumstances do not guarantee a refund. Some of them include the following:

    1. When the client alters the requirements of the original submitted content. When this happens, you most likely will confront us for a refund for failure to follow your orders. While this might be true, changing details is only allowed before the order is submitted to avoid discrepancies. So if you change the details after submission, a refund won’t be granted.
    2. It will not be processed if you request a chargeback after 5 days of submitting your assignment. This means a refund is only valid within 5 days of submission.
    3. Provide solid evidence that guarantees a refund according to the above-mentioned refund policy. We need proof that our experts had done your assignment and that the mistakes were made by one of our own. Therefore, a simple email or note seeking a refund will not be acceptable.
    4. If you find your assignment unsatisfactory and send it back for revision, you cannot get a refund for the mistakes made earlier. This is because it has already been corrected. So there are two options, and you can only choose one; either we revise your assignment free of charge, or we give a full refund without revising.

    The Assignment Has Some Missing Contents

    This happens due to the following reasons:

    1. Disputed Claims

      2. If this happens, you are permitted to issue a disputed claim, inquiring for a refund. We take your assignment seriously; we must follow your instructions since it’s your take. So if it does not happen as agreed, you can request a refund. After a proper investigation, the right action will be taken to serve you right.

    2. Plagiarism Issues

      3. If your assignment contains any traces of plagiarism, and it has been confirmed, you will get a full refund. The issue of plagiarism is a felony, and it’s not allowed, so we will do all it takes to avoid it. Although it rarely happens, we will help you when it does.

    When a Duplicate Transaction Is Made

    You could submit payment for a single order twice for technical glitches, forcing you to spend double the amount. If this happens, don’t fret. Please notify us immediately of the issue and wait for our response. We will reverse the other amount in full and immediately commence your assignment.

    You may need to give us at least 7 days to process your request throughout the reimbursement process. However, we will not be held accountable for the following:

    • Bank transfer fees
    • Bank transfer variations
    • Bank delays